The Serveiz Utility Operations Platform is built by Swensa — a team of utility industry veterans who spent years running on aging CIS software, managing disconnected field tools, and explaining billing errors to frustrated customers. We built the platform we always wished existed.
Water, electricity, and gas aren't optional. They're the infrastructure that modern life depends on — and the utilities that deliver them deserve technology that matches the importance of their mission.
Too many utilities — especially small and mid-sized ones — are still running on software built in the 1990s. Billing runs take days. Field crews work from paper. Customers call the office for everything.
Serveiz changes that. We give utilities of every size a modern, unified operations platform — at a price they can actually afford — so they can focus on what they do best: delivering reliable essential services.
"Every feature we build starts with a real problem faced by a real utility operator. We don't add capabilities for their own sake — we solve the things that slow utilities down every day."
We study utility operations deeply before writing a line of code. Every feature is grounded in how utilities actually work — not how software vendors think they work.
We don't win a deal and move on. Your Serveiz customer success manager knows your utility, your team, and your operational calendar. We're invested in your success.
Utility customer data is sensitive. We invest heavily in security — SOC 2 Type II, PCI DSS compliance, encryption everywhere, and penetration testing every year.
We ship meaningful improvements every sprint. When you give us feedback, it goes into the product roadmap — not a suggestion box.
Account-based pricing that scales with your utility. No per-user fees, no feature upsells, no hidden costs. Transparent proposals from day one.
We believe every community deserves reliable utility services. We work with utilities of all sizes — from 500-account rural districts to 100,000-account regional authorities.
Our leadership team combines decades of utility operations experience with deep technology expertise.
With over 15 years of experience in the utilities industry, Narender has built innovative software solutions that help water, gas, and electric utilities streamline operations, improve efficiency, and enhance customer service. His expertise spans utility billing, customer portals, field service, work order management, and asset management, with a strong focus on delivering practical, scalable technology that drives digital transformation.
Director of Engineering at Swensa, bringing extensive experience in designing, developing, and delivering enterprise software solutions. He leads the engineering team with a focus on scalable architecture, product quality, innovation, and on-time delivery. His expertise spans cloud technologies, system integrations, and modern software development practices, ensuring reliable, high-performance solutions that meet the evolving needs of customers.
Jake serves as Vice President of Field Operations at Swensa, leading customer implementations, deployments, training, and ongoing support. With extensive experience working alongside utilities, he ensures successful project delivery, seamless product adoption, and exceptional customer satisfaction. His hands-on approach and commitment to operational excellence help customers maximize the value of Swensa's solutions.
Schedule a personalized demo and see the platform configured for your specific service types and operational workflows.