Serveiz MDM is a purpose-built meter data management platform that collects, validates, estimates, and delivers interval reads from any head-end system β so your billing engine always has clean, complete data and your operations team has real-time meter intelligence.
Connect to any AMI or AMR head-end system and consolidate all your meter data in one place β regardless of manufacturer or protocol.
Pre-built adapters for Itron, Sensus, Badger, Neptune, and generic REST/SFTP integrations. Add new head-ends without custom development.
Accept push-based real-time interval streams or pull scheduled batch files. Handles 5-minute, 15-minute, and hourly interval data simultaneously.
Kafka-backed ingestion pipeline processes millions of interval reads per hour without degradation. Built for utilities growing from 5,000 to 500,000 endpoints.
Host data for multiple utilities or service territories in a single deployment, with complete data isolation and per-tenant configuration.
Every interval read passes through a multi-stage VEE engine before it reaches your billing system β catching anomalies, filling gaps, and flagging exceptions for review.
Spike detection (3Ο), zero-streak identification, gap detection, negative consumption checks, and configurable range limits. Rules run on every interval automatically.
Like-day estimation fills gaps using historical profiles for the same meter, same hour, same day-of-week. Falls back to peer-group averages when meter history is insufficient.
Analysts can review and override any interval value through the MDM portal. All edits are flagged and logged with full audit trail.
Configurable exception queues route anomalies to the right team. Track resolution status, assign exceptions, and export exception reports.
A single registry for every meter device in your network β from provisioning through decommissioning β with full installation and service-point history.
Track every device by serial number, manufacturer, model, firmware version, commodity, and HES provider. Full lifecycle status from inventory through retired.
Link devices to physical service points with address, GPS coordinates, and commodity. Track the full installation history β which meter was at which location and when.
Record device installations and removals with effective dates. Automatically preserve interval history when a meter is swapped out at a service point.
Complete log of every event β installs, removals, firmware updates, tamper flags, and communication errors β for every device in your network.
15-minute and 5-minute interval data stored and queryable for every meter β enabling load profiling, leak detection, and usage intelligence across your entire service territory.
Browse, chart, and export interval reads for any meter across any date range. Drill from territory summary to individual 5-minute reads in seconds.
Continuous overnight usage alerts detect potential leaks before your customers know they have one. Configurable sensitivity per commodity and account type.
Aggregate demand profiles by service territory, feeder, rate class, or customer segment. Essential for TOU rate design and demand forecasting.
Export interval data in Green Button, CSV, or JSON formats for customers, regulators, or third-party analytics platforms.
Process and act on the full spectrum of meter events β from tamper alerts and power outages to low-battery warnings and communication failures.
Receive and process tamper events from AMI head-ends in real time. Route alerts to field service work orders automatically.
Track power outage and restoration events with timestamps and affected meter counts. Feed outage data to your operations dashboard instantly.
Monitor daily communication success rates by HES, route, and device. Identify meters going dark before they miss a billing read.
Define alert rules for any event type, threshold, or pattern. Route alerts to staff via email, SMS, or the MDM alert queue.
MDM doesn't just store data β it delivers validated, billing-ready reads directly to Serveiz UBS at the close of each billing cycle, eliminating manual exports and reconciliation.
Serveiz MDM and UBS share a common meter registry. Validated reads flow to UBS automatically at cycle close β no file transfers, no mapping tables, no manual imports.
MDM calculates consumption for each billing period using interval data β even when the cycle spans different read schedules or meter replacement dates mid-cycle.
Aggregate 5-minute or 15-minute intervals to billing-period totals by time-of-use, tier, or demand peak. Deliver exactly what your rate engine needs.
Every read delivered to billing carries its full VEE lineage β original source, validation outcome, estimation method (if applied), and editor identity. Complete defensibility for every bill.
Pre-built adapters for Itron, Sensus, Badger, Neptune, and custom SFTP/REST integrations.
Kafka-backed pipeline handles millions of intervals per hour with sub-second latency.
Spike, gap, zero-streak, and range validation runs on every read β no manual review required for clean data.
Like-day and peer-group estimation fills gaps automatically, flagged for analyst review.
Full install/remove history links every interval to a physical address β even across meter swaps.
Overnight continuous-flow alerts detect potential leaks and route them to your customer service team.
Load profiling, demand forecasting, and usage trend reports across any segment of your service territory.
Validated reads flow automatically into Serveiz UBS β no file exports, no mapping, no manual imports.
See Serveiz MDM collecting live interval data, running VEE, and delivering billing-ready reads to UBS β configured for your AMI environment.