🏛️ Municipal Utilities

One Platform for All Your Municipal Services.

Water, electric, and gas — all on a single customer account, a single bill, and a single operational platform. No more data silos between departments.

Municipal-Specific Features

Built for Multi-Service Municipal Operations

📄

Consolidated Billing

All municipal services on a single bill — no customer confusion about separate statements for water, trash, and stormwater.

🏛️

Multi-Fund Accounting

Revenue split across enterprise funds with fund-level GL export to Tyler Munis, Central Square, and other municipal ERP systems.

🌧️

Stormwater Utility Billing

Impervious surface-based stormwater utility fees with credit management for qualifying properties.

🗑️

Solid Waste / Trash Billing

Residential and commercial collection billing — cart-based, frequency-based, or flat rate — billed on the consolidated utility bill.

🏗️

New Development

Service connection applications, impact fee tracking, tap fee billing, and inspection scheduling for new construction.

📋

Regulatory Reporting

SDWA, Clean Water Act, and state commission reporting templates built in for common regulatory submissions.

🤝

Assistance Programs

Configure and manage low-income assistance, senior discount, and hardship programs across all service types simultaneously.

👥

Multi-Department Access

Role-based access lets water, electric, gas, and public works departments each work in the same platform with appropriate permissions.

📱

Unified Customer Portal

One login for customers to manage all their municipal services — pay the consolidated bill, view all service accounts, and submit any type of service request.

Customer Story

City of Redstone Eliminated Paper Work Orders Across 8 Field Crews

The City of Redstone (Public Works) ran 1,400+ work orders per month across water, sewer, and gas departments. Every work order was paper — printed, assigned, returned, and manually re-entered into billing.

With Serveiz, field techs close orders on their phones, billing updates automatically, and departmental supervisors have real-time visibility into every crew's workload and completion status.

Read Full Case Study →
Zero
Paper work orders
35%
Less time per work order
Same day
Billing update from field
Municipal Demo

See Serveiz Configured for Your Municipality

We'll configure the demo for your specific service mix, fund structure, and departmental workflows.