⚡ Served 200+ utilities across North America

The Complete Utility Operations Platform

One platform to run billing, customer service, and field operations — purpose-built for water, electric, and gas utilities of every size.

200+ Utilities Served
1M+ Customer Accounts
5M+ Media Processed
Serveiz Operations Dashboard
$2.4M
Monthly Revenue
↑ 8.2% vs last month
18,342
Active Accounts
↑ 124 new this month
97.4%
Collection Rate
↑ 2.1% improvement
Work Orders Today 47 Completed
Portal Payments $84,200 Today
Pending Service Orders 12 In Progress
The Serveiz Platform

Everything Your Utility Needs.
One Integrated Platform.

Utility operations are complex. Your software shouldn't be. Serveiz connects every part of your utility inside a single, modern, cloud-native platform.

🧾

Utility Billing System

A complete CIS and billing engine that manages the entire customer lifecycle — from account setup and meter management through billing, payments, and financial reporting.

  • Customer Information System (CIS)
  • Multi-service billing engine
  • Payment processing & AutoPay
  • Revenue assurance & GL export
  • AMI / meter read integration
Learn More →
📱

Customer Portal

A modern self-service portal that gives your customers 24/7 access to their accounts, bills, usage data, and service requests — on any device.

  • Online bill payment & AutoPay
  • Usage monitoring & alerts
  • Service request submission
  • Paperless billing & notifications
  • Mobile-first responsive design
Learn More →
🔧

Field Service & Inventory

Complete work order management, mobile workforce tools, scheduling and dispatch, asset tracking, and contractor management for every field operation.

  • Work order management
  • Mobile app with offline support
  • Scheduling, dispatch & GPS tracking
  • Inventory & asset management
  • Contractor portal
Learn More →
📡

Meter Data Management

A purpose-built MDM platform that collects, validates, and processes interval data from any AMI or AMR head-end — powering accurate billing and real-time usage intelligence.

  • Multi-HES data collection
  • VEE (Validation, Estimation & Editing)
  • Interval data storage & analytics
  • Tamper & outage event processing
  • Billing-ready read delivery
Learn More →
200+
Utilities Served
1M+
Customer Accounts Managed
5M+
Pictures Processed
1M+
Work Orders Completed
Connected from end to end

One Platform, Four Integrated Products

Serveiz is not a collection of point solutions bolted together. Every module shares a single customer record, a single data model, and a single source of truth.

1

Unified Customer Record

One record for every customer — shared across billing, service, and field teams instantly.

2

Billing Drives Field Work

A meter change in the field updates billing immediately. New connections trigger the right rates automatically.

3

Customers Stay Informed

Every event flows to the customer portal and notification engine — without staff intervention.

4

Executives See Everything

Real-time dashboards pull from all four products into a single view of utility performance.

Built for every stakeholder

The Right Tools for Every Role

From the boardroom to the field truck, Serveiz gives every team member the information and workflows they need.

📊 Utility Executives

  • Real-time KPI dashboards
  • Revenue & collection insights
  • Operational health overview
  • Board-ready reporting

💰 Finance & Billing

  • Automated billing runs
  • Multi-service rate structures
  • Payment reconciliation
  • GL export to any ERP

📞 Customer Service

  • 360-degree customer view
  • One-click account management
  • Service request tracking
  • Full communication history

🗺️ Operations Managers

  • Work order planning & dispatch
  • Crew scheduling & tracking
  • SLA monitoring
  • Field productivity reports

🔧 Field Technicians

  • Mobile-first work orders
  • Offline capability
  • Photo & GPS documentation
  • Barcode & QR scanning

🔒 IT Departments

  • Cloud-native SaaS platform
  • Open REST APIs
  • ERP & GIS integrations
  • SOC 2 Type II security
Integrations

Connects to Your Existing Systems

Pre-built connectors and open APIs make it straightforward to integrate with your existing ERP, GIS, payment gateways, and operational platforms.

🗺️ Esri ArcGIS
💼 SAP ERP
💼 Oracle ERP
💳 Paymentus
💳 Invoice Cloud
💳 Stripe
📊 QuickBooks
📡 Sensus AMI
📡 Itron
💬 Twilio SMS
☁️ AWS
🔌 REST API
View All Integrations →
Industry Solutions

Purpose-Built for Every Utility Type

Get Started

Ready to Modernize Your Utility Operations?

Join utilities across North America who have replaced fragmented legacy systems with the Serveiz Utility Operations Platform. Our team gets you live in weeks, not years.